What This Page Covers and How to Use It
We have organised these answers around the questions our support team actually receives. Deposits via GCash, Maya, and InstaPay come up most often — so we cover the exact steps, from opening your e-wallet app to seeing the balance appear in your account wallet. Withdrawals follow next, including the identity check that sits between a cash-out request and money landing in your
Maya account. After payments, we handle account access: OTP login flow, password resets, and what to do if your mobile number changes. The lobby itself gets its own set of questions — how to switch between live baccarat tables and slot rooms, where fishing-game sessions like Tuna Run Fishing Arena sit in the menu, and whether crash games such as Aviator are
available on the same mobile session. Players in Caloocan and across the Philippines ask about device compatibility too, so we have included browser and app behaviour. If your question is not here, live chat is open and our support team responds in English.
- GCash
- Maya
- InstaPay
- Live Chat Support